Plex incident

Playback issue on Samsung TV

Resolved after 13 hours, affecting Smart TV app, on August 19, 2026.

resolved Aug 20, 2026, 11:41 AM UTC

We rollbacked to the previous version, playback is working fine now

Started
Aug 19, 2026, 10:41 PM UTC
Resolved
Aug 20, 2026, 11:41 AM UTC
Duration
13h
Detected by Pingoru
Aug 19, 2026, 10:41 PM UTC

Affected components

Smart TV app

Update timeline

  1. monitoring Aug 19, 2026, 10:41 PM UTC

    Playback of Plex Media Server content on Samsung TVs failed after the last version deployment

  2. resolved Aug 20, 2026, 11:41 AM UTC

    We rollbacked to the previous version, playback is working fine now

  3. resolved Aug 20, 2026, 11:41 AM UTC

    We rollbacked to the previous version, playback is working fine now

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