Plex incident

plex.direct DNS service degredation

Resolved after 2 hours 51 minutes, affecting Remote Access (plex.direct DNS servers), on July 27, 2026.

resolved Jul 27, 2026, 05:29 PM UTC

The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

Started
Jul 27, 2026, 02:38 PM UTC
Resolved
Jul 27, 2026, 05:29 PM UTC
Duration
2h 51m
Detected by Pingoru
Jul 27, 2026, 02:38 PM UTC

Affected components

Remote Access (plex.direct DNS servers)

Update timeline

  1. identified Jul 27, 2026, 02:38 PM UTC

    We're currently investigating issues affecting our plex.direct DNS resolvers. You may experience some timeouts while we work to resolve the issue.

  2. monitoring Jul 27, 2026, 04:25 PM UTC

    The service is stabilizing and we're monitoring the results.

  3. resolved Jul 27, 2026, 05:29 PM UTC

    The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!

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