Plex experienced a minor incident on September 10, 2026 affecting plex.direct DNS servers, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
plex.direct DNS servers
Update timeline
- monitoring Sep 10, 2026, 02:07 PM UTC
Status: Monitoring Name resolution is back to normal. We are keeping an eye on the platform and our metrics Affected components plex.direct DNS servers (Operational)
- investigating Sep 10, 2026, 02:13 PM UTC
Status: Investigating We are investigating an issue impacting plex.direct name resolution. Affected components plex.direct DNS servers (Degraded performance)
- resolved Sep 10, 2026, 03:17 PM UTC
Status: Resolved Everything is back to normal Affected components plex.direct DNS servers (Operational)