Resolved after 2 hours 22 minutes, affecting Remote Access (Relay service), on September 4, 2026.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Affected components
Update timeline
- investigating Sep 04, 2026, 10:17 PM UTC
We're investigating an issue with our relay service. You may experience issues with indirect playback during this time.
- identified Sep 04, 2026, 10:33 PM UTC
We have identified the issue and are deploying a fix.
- monitoring Sep 04, 2026, 10:47 PM UTC
A fix has been deployed and we are monitoring the results.
- resolved Sep 05, 2026, 12:40 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
- resolved Sep 05, 2026, 12:40 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Your product runs on more than Plex
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services