Resolved after 14 hours 54 minutes, affecting Media Metadata (metadata.provider.plex.tv - US), on July 22, 2026.
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Affected components
Update timeline
- investigating Jul 22, 2026, 11:01 AM UTC
We’re investigating issues affecting media metadata. You may experience slow responses or failures retrieving posters, summaries, cast, subtitles, and more during this time.
- monitoring Jul 22, 2026, 08:19 PM UTC
We have implemented a fix and are monitoring the results.
- resolved Jul 23, 2026, 01:55 AM UTC
The service issue has been resolved and you should see things returning to normal now. We appreciate your patience and understanding as we worked on the issue!
Your product runs on more than Plex
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services