Pleo incident

SCA Issues with 3rd Party

Resolved after 2 hours 30 minutes, affecting 💳 Transactions, on July 15, 2026.

resolved Jul 15, 2026, 10:45 AM UTC

SCA traffic has recovered as of 11:00 CEST and transactions are no longer impacted.

Started
Jul 15, 2026, 08:15 AM UTC
Resolved
Jul 15, 2026, 10:45 AM UTC
Duration
2h 30m
Detected by Pingoru
Jul 15, 2026, 08:15 AM UTC

Affected components

💳 Transactions

Update timeline

  1. investigating Jul 15, 2026, 08:15 AM UTC

    Customers may experience intermittent transaction failures during the impact period. Mastercard teams are actively investigating this issue and will provide and update as soon as possible.

  2. investigating Jul 15, 2026, 09:07 AM UTC

    We are seeing that traffic for SCA appears to have recovered. Mastercard has not yet confirmed the incident as resolved, so you may still experience intermittent transaction failures. We are continuing to monitor the incident closely.

  3. monitoring Jul 15, 2026, 09:33 AM UTC

    We are seeing that traffic for SCA has recovered as of 11:00 CEST. We are continuing to monitor to ensure that the incident has been resolved.

  4. resolved Jul 15, 2026, 10:45 AM UTC

    SCA traffic has recovered as of 11:00 CEST and transactions are no longer impacted.

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