Pleo incident

Instant top-up option for Sweden

Resolved after 5 days 2 hours, affecting 💰 E-money Account, on September 10, 2026.

resolved Sep 15, 2026, 03:09 PM UTC

We have found the root cause and instant funding in Sweden should be back to normal. Thank you for your patience

Started
Sep 10, 2026, 12:54 PM UTC
Resolved
Sep 15, 2026, 03:09 PM UTC
Duration
5d 2h
Detected by Pingoru
Sep 10, 2026, 12:54 PM UTC

Affected components

💰 E-money Account

Update timeline

  1. investigating Sep 10, 2026, 12:54 PM UTC

    We are currently investigating an issue with instant funding in Sweden. Please use standard bank transfer to top up your account without delay. We appreciate your patience while we work on a fix.

  2. investigating Sep 11, 2026, 08:59 AM UTC

    We are experiencing issues with AutoGiro collections and automated top-up rules in Sweden. To avoid funding delays, please top up using standard manual bank transfer. We are actively working to resolve this.

  3. investigating Sep 15, 2026, 11:56 AM UTC

    We are experiencing issues with AutoGiro collections and automated top-up rules in Sweden. To avoid funding delays, please top up using standard manual bank transfer. We are actively working to resolve this.

  4. resolved Sep 15, 2026, 03:09 PM UTC

    We have found the root cause and instant funding in Sweden should be back to normal. Thank you for your patience

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