Pleo incident

TPP outage impacting Pleo Open Banking capabilities (PIS and VRP)

Resolved after 6 hours 35 minutes, affecting 💰 E-money Account, on October 20, 2026.

resolved Oct 20, 2026, 12:45 PM UTC

The incident has been fully addressed. We apologise for any inconvenience caused.

Started
Oct 20, 2026, 06:10 AM UTC
Resolved
Oct 20, 2026, 12:45 PM UTC
Duration
6h 35m
Detected by Pingoru
Oct 20, 2026, 06:10 AM UTC

Affected components

💰 E-money Account

Update timeline

  1. identified Oct 20, 2026, 06:10 AM UTC

    TPP outage impacting Pleo capabilities on Payment initiation through Open Banking rails

  2. investigating Oct 20, 2026, 07:00 AM UTC

    Active engagement with TPP

  3. monitoring Oct 20, 2026, 10:00 AM UTC

    TPP fix deployment

  4. resolved Oct 20, 2026, 12:45 PM UTC

    The incident has been fully addressed. We apologise for any inconvenience caused.

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