Pleo incident
Login and cards in web and mobile applications is functional again
Resolved after 2 hours 28 minutes, affecting Web application and 📬 Sign up and 1 more, on January 27, 2026.
After monitoring we are seeing authentication flows working as normal again, closing this incident.
Affected components
Update timeline
- identified Jan 27, 2026, 07:43 AM UTC
We are currently experiencing issues with sending SMS. During resolution users may experience problems logging in, or viewing card and payment details. Please bear with us while we resolve them
- identified Jan 27, 2026, 07:58 AM UTC
We are currently experiencing issues with sending SMS. During resolution users may experience problems logging in or viewing card and payment details for both the web and mobile app. Please bear with us while we resolve them.
- identified Jan 27, 2026, 08:07 AM UTC
We're fixing a technical issue affecting the Web and Mobile apps. No data or funds are at risk.
- monitoring Jan 27, 2026, 09:23 AM UTC
We resolved an issue that impacted login and using cards that should now be functional again
- resolved Jan 27, 2026, 10:11 AM UTC
After monitoring we are seeing authentication flows working as normal again, closing this incident.
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