Pleo incident

Reimbursement Processing Issue (Delays/Failures)

Resolved after 16 hours 4 minutes, affecting Reimbursements and Expense Creation, on January 28, 2026.

investigating Jan 28, 2026, 03:15 PM UTC

We’re currently experiencing an issue affecting reimbursements. Some requests may be delayed or not processed as expected

Started
Jan 28, 2026, 03:15 PM UTC
Resolved
Jan 29, 2026, 07:20 AM UTC
Duration
16h 4m
Detected by Pingoru
Jan 28, 2026, 03:15 PM UTC

Affected components

ReimbursementsExpense Creation

Update timeline

  1. investigating Jan 28, 2026, 03:15 PM UTC

    We’re currently experiencing an issue affecting reimbursements. Some requests may be delayed or not processed as expected

  2. resolved Jan 29, 2026, 07:20 AM UTC

    Reimbursements and Expense Creation are back online

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