Pleo incident

Login issues on Pleo web app

Resolved after 17 minutes, affecting Web application and Fetch: Forward to Pleo and 1 more, on April 20, 2026.

investigating Apr 20, 2026, 01:36 PM UTC

We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Customers should still be able to access the mobile app.

Started: Apr 20, 2026, 01:30 PM UTC
Resolved: Apr 20, 2026, 01:47 PM UTC
Duration: 17m
Detected by Pingoru: Apr 20, 2026, 01:30 PM UTC

Affected components

Web applicationFetch: Forward to Pleo📱 Mobile applicationReimbursementsOut-of-pocket spend functionalityInvoicesExpense CreationCard

Update timeline

investigating Apr 20, 2026, 01:30 PM UTC

We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this.
investigating Apr 20, 2026, 01:33 PM UTC

We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this.
investigating Apr 20, 2026, 01:36 PM UTC

We are currently experiencing an issue preventing users from logging in to the Pleo web app. Our team is working with the highest priority to resolve this. Customers should still be able to access the mobile app.
resolved Apr 20, 2026, 01:47 PM UTC

The issue has been solved, access to the Pleo web app has been restored.

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