Plaid had 47 outages in the last 2 years totaling 202h 30m of downtime — averaging 1.9 incidents per month.
There were 47 Plaid outages since October 20, 2025 totaling 202h 30m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are experiencing degraded performance with Link. We are actively investigating and working to mitigate this issue.
This incident has been resolved.
We have identified the root cause of the issue and are actively working to mitigate the impact. The `transactions/enrich` and other `transactions` related endpoints and webhooks.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.
We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.
Chase is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Chase has resolved the issue.
This incident has been resolved.
Bank of America is currently experiencing downtime impacting all channels and data recipients. API calls through Plaid are impacted. We will provide an update when Bank of America has resolved the issue.
This incident has been resolved.
Chime is currently experiencing downtime impacting all channels and data recipients. Transactions Data updates might be delayed. We will provide an update when Chime has resolved the issue.
This incident has been resolved.
We are currently experiencing delays in Transactions updates. We are actively investigating and working to mitigate this issue.
We have resolved the underlying issue and the system is now recovering. Transactions updates will be delayed for the next few hours.
This incident has been resolved.
We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.
We have identified the root cause of the issue and are actively working to mitigate the impact.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
Our Statements API, /statements/download, is currently experiencing unexpected downtime. We are actively investigating and working to mitigate this issue.
This incident has been resolved.
Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal Credit Union has resolved the issue.
Navy Federal Credit Union is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Navy Federal Credit Union has resolved the issue.
Navy Federal Credit Union connection health is recovering. We'll continue monitoring and provide and update when Navy Federal Credit Union has fully resolved the issue.
The health issue with Navy Federal Credit Union has been resolved
We are investigating delayed transaction updates affecting a subset of Capital One Items. Affected Items remain healthy; the impact is limited to delayed refresh of transaction data.
We have identified the root cause of the issue and are actively working to mitigate the impact.
We have identified the root cause of the issue and are actively working to mitigate the impact.
We've addressed the underlying cause and are currently monitoring for the resolution.
All Delayed Transactions have now been fully processed.
We've identified and issue causing degraded performance for our Python SDK (v33.0.0 and later) when retrieving Identity Verification results. We are deploying a fix.
A fix is deployed. This incident has been resolved.
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
We have identified the root cause of the issue and are actively working to mitigate the impact. This is also impacting payments transitioning to SETTLED status.
The incident is ongoing and we are working with our partner to restore service. You may continue to see issues with Refunds and Payouts. Settlement webhooks for pay-ins are also impacted.
We are observing improved performance and services are returning to normal operations. We are closely monitoring our systems as we recover.
This incident has been resolved. Our services have returned to normal operations.
Transfer is experiencing delays affecting status updates for some Standard ACH and Same-Day ACH transfers created yesterday. Impacted Transfers were successfully settled on ACH network. Transfer creation and new payment processing are operating normally. We've identified the root cause and are actively addressing it and will update this incident as it is resolved.
All impacted ACH and Same-day ACH transfers's status have been updated to posted. They will be marked as settled later today.
We are currently experiencing elevated error rates for Payouts/Refunds API calls. We are actively investigating and working to mitigate this issue.
We have identified the root cause of the issue and are actively working to mitigate the impact.
This issue has been mitigated. We are closely monitoring our systems as we recover.
This incident has been resolved.
This incident has been resolved.
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google sign-ins. We are actively investigating this issue.
We are experiencing elevated error rates on the Plaid Dashboard during SSO and Google sign-ins. We are working on a resolution.
SSO and Social Logins on the Plaid Dashboard are now working with increased latency. We'll continue to monitor until fully recovered.
SSO and Google logins in the Plaid Dashboard are now performing as normal.
Wells Fargo is currently experiencing downtime impacting all channels and data recipients. Item adds through Plaid are impacted. We will provide an update when Wells Fargo has resolved the issue.
This incident has been resolved.
Identity Verification experienced a degradation in performance affecting Document checks between 16:37 UTC and 18:05 UTC. Performance has been restored. We are closely monitoring our systems as we recover.
This incident has been resolved.
Dashboard widgets are appearing as dark theme variants for some users.
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
This incident has been resolved.
Identity Verification experienced downtime between 17:02 to 17:07 UTC. The problem has since been identified and fixed.
This incident has been resolved.
We are currently experiencing elevated error rates for Link due to AT&T messaging issues. We are actively investigating and working to mitigate this issue.
We experienced degraded performance with Link. Some Link users missed their text messages. The issue has been mitigated.