Plaid incident
Delayed Transactions Update Webhooks
Resolved on October 13, 2026.
We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.
Update timeline
- resolved Oct 13, 2026, 08:55 PM UTC
This incident has been resolved and the backlog of delayed transaction updates has cleared. Some customers may have observed elevated `SYNC_UPDATES_AVAILABLE` webhook volume while processing caught up. We did not observe an abnormal increase in webhook delivery failures, and no customer action is required.
- identified Oct 13, 2026, 08:55 PM UTC
We identified an issue causing delays in Transactions update processing. During this time, some customers may have received fewer `SYNC_UPDATES_AVAILABLE` webhooks than expected. We applied mitigation and transaction updates began processing normally, including delivery of the accumulated backlog.
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