Resolved after 1 day 1 hour, affecting API - Production, on October 20, 2025.
We are seeing improved error rates on the /signal/evaluate endpoint, and will continue to monitor its recovery.
Affected components
Update timeline
- investigating Oct 20, 2025, 04:29 PM UTC
/signal/evaluate requests are experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
- monitoring Oct 20, 2025, 07:07 PM UTC
We are seeing improved error rates on the /signal/evaluate endpoint, and will continue to monitor its recovery.
- identified Oct 21, 2025, 02:55 AM UTC
We are observing elevated 500s on the /signal/evaluate API once again. We have identified the issue and are investigating fixes.
- monitoring Oct 21, 2025, 05:06 AM UTC
We are seeing improved error rates on the /signal/evaluate endpoint, and will continue to monitor its recovery.
- resolved Oct 21, 2025, 05:30 PM UTC
This incident has been resolved.
Your product runs on more than Plaid
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.