Resolved after 2 hours 27 minutes, affecting API - Production, on November 20, 2025.
This issue has been mitigated. We are closely monitoring our systems as we recover.
Affected components
API - Production
Update timeline
- investigating Nov 20, 2025, 09:10 PM UTC
Plaid Check (CRA) requests are experiencing elevated error rates. We are actively investigating and working to mitigate this issue.
- identified Nov 20, 2025, 09:27 PM UTC
We've identified the root cause and are deploying a fix.
- monitoring Nov 20, 2025, 09:40 PM UTC
This issue has been mitigated. We are closely monitoring our systems as we recover.
- resolved Nov 20, 2025, 11:37 PM UTC
This incident has been resolved.
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