Resolved after 1 hour 10 minutes, affecting API - Production and Dashboard, on December 11, 2025.
The Identity Verification dashboard has been restored. We are closely monitoring our systems as we recover.
Affected components
API - ProductionDashboard
Update timeline
- investigating Dec 11, 2025, 04:56 PM UTC
The Identity Verification dashboard is experiencing downtime. We are investigating.
- identified Dec 11, 2025, 05:16 PM UTC
We have identified the likely issue and are rolling out a fix.
- monitoring Dec 11, 2025, 05:30 PM UTC
The Identity Verification dashboard has been restored. We are closely monitoring our systems as we recover.
- resolved Dec 11, 2025, 06:06 PM UTC
This incident has been resolved.
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