Plaid incident

Service Disruption Impacting Citibank connections

Resolved after 32 minutes, affecting API - Production, on January 30, 2026.

identified Jan 30, 2026, 06:31 AM UTC

Citibank is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Citibank has resolved the issue.

Started
Jan 30, 2026, 06:31 AM UTC
Resolved
Jan 30, 2026, 07:04 AM UTC
Duration
32m
Detected by Pingoru
Jan 30, 2026, 06:31 AM UTC

Affected components

API - Production

Update timeline

  1. identified Jan 30, 2026, 06:31 AM UTC

    Citibank is currently experiencing downtime impacting all channels and data recipients. Item adds and API calls through Plaid are impacted. We will provide an update when Citibank has resolved the issue.

  2. resolved Jan 30, 2026, 07:04 AM UTC

    This incident has been resolved.

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