Pixlee incident

Third Party - Failing WhatsApp Messages

Resolved after 2 days 19 hours, affecting Community, on June 9, 2026.

resolved Jun 12, 2026, 07:27 AM UTC

Meta has confirmed that they have fixed the underlying issue affecting WhatsApp connections. We apologize for any inconvenience this may have caused.

Started
Jun 09, 2026, 11:50 AM UTC
Resolved
Jun 12, 2026, 07:27 AM UTC
Duration
2d 19h
Detected by Pingoru
Jun 09, 2026, 11:50 AM UTC

Affected components

Community

Update timeline

  1. investigating Jun 09, 2026, 11:50 AM UTC

    We are experiencing WhatsApp publishing issues in Community. We have escalated the issue to META Support. We will provide updates as soon as we have more information from META.

  2. investigating Jun 11, 2026, 11:35 AM UTC

    Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation.

  3. monitoring Jun 11, 2026, 11:38 AM UTC

    Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation.

  4. monitoring Jun 11, 2026, 01:17 PM UTC

    Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation.

  5. monitoring Jun 11, 2026, 01:29 PM UTC

    Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situa

  6. monitoring Jun 11, 2026, 01:30 PM UTC

    Our engineering team has implemented a workaround to resolve the issue of expired WhatsApp connections and publishing issues. The underlying Meta issue remains unresolved, but Meta team is investigating it. We will continue to monitor the situation.

  7. resolved Jun 12, 2026, 07:27 AM UTC

    Meta has confirmed that they have fixed the underlying issue affecting WhatsApp connections. We apologize for any inconvenience this may have caused.

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