Pixlee incident

Degraded Performance on Emplifi [UGC]

Resolved after 3 hours 48 minutes, affecting UGC, on July 28, 2026.

resolved Jul 28, 2026, 01:11 PM UTC

The incident involving elevated error rates and response times for Emplifi [UGC] has been resolved. All performance metrics are back to normal. We apologize for any inconvenience this may have caused.

Started
Jul 28, 2026, 09:23 AM UTC
Resolved
Jul 28, 2026, 01:11 PM UTC
Duration
3h 48m
Detected by Pingoru
Jul 28, 2026, 09:23 AM UTC

Affected components

UGC

Update timeline

  1. investigating Jul 28, 2026, 09:23 AM UTC

    We are currently investigating elevated error rates and slower response times affecting Emplifi [UGC]. Our engineering team is actively looking into the root cause and working to restore optimal performance.

  2. resolved Jul 28, 2026, 01:11 PM UTC

    The incident involving elevated error rates and response times for Emplifi [UGC] has been resolved. All performance metrics are back to normal. We apologize for any inconvenience this may have caused.

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