Pixlee incident

Degraded Performance on Turnto SFTP

Resolved after 3 hours 37 minutes, affecting Ratings & Reviews, on September 4, 2026.

resolved Sep 04, 2026, 10:26 PM UTC

The issue affecting the TurnTo SFTP server has been resolved. The endpoint is operational. We apologize for any inconvenience this may have caused.

Started
Sep 04, 2026, 06:48 PM UTC
Resolved
Sep 04, 2026, 10:26 PM UTC
Duration
3h 37m
Detected by Pingoru
Sep 04, 2026, 06:48 PM UTC

Affected components

Ratings & Reviews

Update timeline

  1. investigating Sep 04, 2026, 06:48 PM UTC

    We are currently investigating elevated error rates and slower response times affecting the Turnto SFTP Server Our engineering team is actively looking into the root cause and working to restore optimal performance.

  2. resolved Sep 04, 2026, 10:26 PM UTC

    The issue affecting the TurnTo SFTP server has been resolved. The endpoint is operational. We apologize for any inconvenience this may have caused.

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