Ping Identity incident

PingOne Protect Admin dashboards Interruption

Resolved after 2 hours 3 minutes, affecting Admin Console Dashboards, on April 29, 2026.

monitoring Apr 29, 2026, 09:53 AM UTC

We are continuing to monitor for any further issues.

Started
Apr 29, 2026, 09:28 AM UTC
Resolved
Apr 29, 2026, 11:31 AM UTC
Duration
2h 3m
Detected by Pingoru
Apr 29, 2026, 09:28 AM UTC

Affected components

Admin Console Dashboards

Update timeline

  1. investigating Apr 29, 2026, 09:28 AM UTC

    Monitoring systems have detected an issue with Ping Identity's Protect Admin console dashbaords. The Incident response team has been notified and is currently working the issue. We will update this message when the incident has been identified. For additional questions please contact Ping Identity Technical Support by opening a case through The Community/Support site (https://www.pingidentity.com/en/account/sign-on.html), or follow this incident on https://status.pingidentity.com for real-time service updates.

  2. monitoring Apr 29, 2026, 09:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 29, 2026, 09:53 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 29, 2026, 11:31 AM UTC

    This incident has been resolved.

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