Ping Identity incident
Emergency Maintenance - PingOne Advanced Services
Resolved after 12 minutes, affecting Australia Customer Admin Portal and Singapore Customer Admin Portal and 1 more, on October 24, 2026.
We are performing emergency maintenance on the PingOne Advanced Services (P1AS) Profile repository services. During the maintenance window, some profile and configuration service requests will be temporarily paused. There is no expected impact to end-user authentication or running customer workloads. Customer consoles, including the PingFederate Administration console and self-service console, will remain available. Administrative APIs will also remain available. The maintenance window is expected to extend through mid-next week. We will provide the confirmed schedule and a further update as soon as they are available.
Affected components
Update timeline
- identified Oct 24, 2026, 03:28 PM UTC
We are performing emergency maintenance on the PingOne Advanced Services (P1AS) Profile repository services. During the maintenance window, some profile and configuration service requests will be temporarily paused. There is no expected impact to end-user authentication or running customer workloads. Customer consoles, including the PingFederate Administration console and self-service console, will remain available. Administrative APIs will also remain available. The maintenance window is expected to extend through mid-next week. We will provide the confirmed schedule and a further update as soon as they are available.
- resolved Oct 24, 2026, 03:40 PM UTC
This incident has been resolved.
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