Ping Identity incident

PingOne services impacted

Resolved after 56 minutes, affecting Administration API and Directory API and 1 more, on October 6, 2026.

investigating Oct 06, 2026, 04:29 PM UTC

Ping Identity is aware of an issue impacting PingOne in all geographies. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

Started
Oct 06, 2026, 04:29 PM UTC
Resolved
Oct 06, 2026, 05:25 PM UTC
Duration
56m
Detected by Pingoru
Oct 06, 2026, 04:29 PM UTC

Affected components

Administration APIDirectory APIDirectory APIDirectory APIPingID AuthenticatorPingID AuthenticatorUser LoginUser LoginAustralia Customer Admin PortalUser Login

Update timeline

  1. investigating Oct 06, 2026, 04:29 PM UTC

    Ping Identity is aware of an issue impacting PingOne in all geographies. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.

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