Resolved after 4 hours 38 minutes, on November 18, 2025.
Error rates continue to trend down, our engineers remain actively engaged.
Update timeline
- investigating Nov 18, 2025, 01:05 PM UTC
We are aware of issues relating to Cloudflare and are monitoring their situation. Ping engineering teams are engaged in investigating any mitigation options available to us. Ping controlled services are all operational. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 02:55 PM UTC
Cloudflare have stated they believe the issue is resolved. We are reviewing our platform and synthetic tests before declaring ourselves satisfied that all services are fully restored. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 03:17 PM UTC
We still see impact at this time and are continuing to investigate.
- monitoring Nov 18, 2025, 04:55 PM UTC
Error rates continue to trend down, our engineers remain actively engaged.
- resolved Nov 18, 2025, 05:43 PM UTC
Error rates have returned to nominal levels since 17:04 UTC.
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