Ping Identity incident

Elevated latency and error rate for PingOne Audit UI and Activities Endpoint

Resolved after 1 hour 18 minutes, affecting Admin Console Dashboards, on March 30, 2026.

investigating Mar 30, 2026, 11:27 PM UTC

We've taken action to bring the latency and error rates down to normal levels since 22:33 UTC.

Started
Mar 30, 2026, 10:09 PM UTC
Resolved
Mar 30, 2026, 11:28 PM UTC
Duration
1h 18m
Detected by Pingoru
Mar 30, 2026, 10:09 PM UTC

Affected components

Admin Console Dashboards

Update timeline

  1. investigating Mar 30, 2026, 10:09 PM UTC

    In NA we're investigating alerts related to an increased error rate and latency for the activities endpoint, which exposes PingOne audit data in the Admin UI. End user use cases are unaffected.

  2. investigating Mar 30, 2026, 11:27 PM UTC

    We've taken action to bring the latency and error rates down to normal levels since 22:33 UTC.

  3. resolved Mar 30, 2026, 11:28 PM UTC

    This incident has been resolved.

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