Pieces incident

Billing and subscription management unavailable

Resolved after 34 minutes, on September 2, 2026.

resolved Sep 02, 2026, 09:06 PM UTC

Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.

Started
Sep 02, 2026, 08:33 PM UTC
Resolved
Sep 02, 2026, 09:07 PM UTC
Duration
34m
Detected by Pingoru
Sep 02, 2026, 08:33 PM UTC

Update timeline

  1. investigating Sep 02, 2026, 08:33 PM UTC

    What you may experience: • Unable to view or update billing information • Subscription changes and plan upgrades may not process • Payment method updates unavailable What still works: • All Pieces features continue to work normally • Your current subscription remains active Our team is actively investigating and will provide updates as more information becomes available.

  2. resolved Sep 02, 2026, 09:06 PM UTC

    Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.

  3. resolved Sep 02, 2026, 09:07 PM UTC

    Auto-resolved: monitor confirms all impacted components are healthy.

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