What is Pieces's uptime?

Over the last 90 days, Pieces reported 96.74% uptime on its official status page. That figure is calculated from the public incident timeline at https://status.pieces.app, each minute of degraded, partial-outage, or major-outage status counts against the total. Sign up to Pingoru free to see Pieces's uptime history rolling forward in real time.

Has Pieces had outages in 2026?

Yes, Pieces has had 87 incidents reported on its official status page so far in 2026. The full timeline (start times, durations, components affected) is shown above on this page. Pingoru re-checks the status page every 5 minutes so the count stays current.

When was the last Pieces outage?

The most recent Pieces incident was "OpenAI models currently unavailable", which started on September 25, 2026 and was resolved on September 25, 2026. Pingoru captured this directly from https://status.pieces.app. See the full incident card above for affected components and the update timeline.

How often does Pieces have outages?

Based on the last 90 days, Pieces averages 29.0 reported incidents per month on its official status page. Pingoru tracks each one with start time, duration, severity, and affected components: so you can see the pattern at a glance instead of digging through the vendor's archive.

Where is Pieces's status page?

Pieces's official status page is https://status.pieces.app. Pingoru polls it every 5 minutes and renders the same data here, alongside every other cloud or SaaS provider you depend on, so you can spot multi-vendor incidents (e.g. AWS + Stripe + Cloudflare degrading at the same minute) without flipping between tabs.

Is Pieces down right now?

Pieces is having a partial outage. Pingoru checks the official status page every 5 minutes and flips this headline the moment Pieces reports a change. Current status is based on 16 tracked services.

How does Pingoru know if Pieces is down?

We read https://status.pieces.app directly, using Pieces's own status page. If the vendor reports an incident, you see it within one check cycle, not after someone manually marks the page as down.

Where can I get notified when Pieces has an outage?

Create a free Pingoru account and add Pieces as a monitor. You can filter to specific services, pick severity thresholds, and route alerts via email, Slack, Discord, or a webhook.

Pieces's status page says the service is up, but I'm having issues. What's wrong?

Three common reasons: • A real Pieces incident that hasn't been acknowledged on their public status page yet, vendor status pages are updated manually and typically lag the first customer reports by 10–30 minutes. • A regional or account-scoped issue affecting a subset of customers. These rarely trigger a global status-page change. • A local problem: ISP / DNS / your own software. Try reproducing from a mobile data connection and from a different network to isolate. If you suspect a real Pieces issue that isn't reflected yet, contact their support to escalate. Subscribing here means you get the alert the moment they do post an update.

Where does Pingoru get the official Pieces status?

We use Pieces's own status page at https://status.pieces.app and cross-reference their homepage (https://pieces.app). Nothing is read in a way the vendor hasn't explicitly made public. We use the same data their own dashboard uses. So our data is as accurate as what you'd see loading the status page yourself, but rolled into one dashboard alongside every other service you depend on.

What does "Partial Outage" mean?

Pieces has a partial outage. One or more components are down, but the rest of the service is operational.

Is Pieces down?

Last checked 6m ago

Current status

Pieces is having a partial outage

2 active incidents: Cloud services offline, Cloud services offline

Get alerts when Pieces breaks → View Pieces outage history →

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Official status page: status.pieces.app
Checked every 5 minutes
16 components tracked

Pieces is reporting a partial outage right now (last checked 6m ago). Some components are affected; others remain operational.

Real-time Pieces status, recent outages, and incident history: pulled directly from Pieces's official status page at status.pieces.app every 5 minutes. Pingoru tracks 16 Pieces services and has captured 90 incidents in the last 90 days (96.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Pieces reports a new incident, free for 3 monitors, no credit card.

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Pieces uptime 96.74% uptime · past 90 days

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AugSepOct

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Active incidents 2

Cloud services offline

Ongoing ● 22m

Started Oct 31, 2026, 04:28 PM UTC

Real-Time ServicesCore API Services
Timeline · 1 update
- identified · Oct 31, 2026, 04:28 PM UTC
  
  Status: Identified What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may fail Cross-system impact: Pieces Desktop features that depend on PiecesOS cloud services (sync, cloud AI, sign-in) will be affected. What still works: • On-device (local) AI models are fully operational • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available. Affected components Core API Services (Full outage) Authentication & Sessions (Full outage) Real-Time Services (Operational)
Latest: Status: Identified What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may fail Cross-system imp…
Cloud services offline

Ongoing ● 1d 5h

Started Oct 30, 2026, 11:45 AM UTC

Real-Time ServicesCore API Services
Timeline · 1 update
- identified · Oct 30, 2026, 11:45 AM UTC
  
  Status: Identified What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may fail Cross-system impact: Pieces Desktop features that depend on PiecesOS cloud services (sync, cloud AI, sign-in) will be affected. What still works: • On-device (local) AI models are fully operational • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available. Affected components Core API Services (Full outage) Authentication & Sessions (Full outage) Real-Time Services (Operational)
Latest: Status: Identified What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may fail Cross-system imp…

Recent outages & incidents

Past 90 days

OpenAI models currently unavailable

Resolved 56m

Started Sep 25, 2026, 11:00 PM UTC · Resolved Sep 25, 2026, 11:56 PM UTC

OpenAI
Timeline · 3 updates
- identified · Sep 25, 2026, 11:00 PM UTC
  
  Status: Identified OpenAI is experiencing a major outage. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: GPT-5.4, GPT-5 Thinking, o3, and 12 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Anthropic (Claude 4.6 Opus, etc.), Google Gemini (Gemini 3.1 Pro Preview, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: OpenAI Status Page: https://status.openai.com Affected components OpenAI (Full outage)
- resolved · Sep 25, 2026, 11:56 PM UTC
  
  Status: Resolved OpenAI has reported that all systems are operational. AI features powered by OpenAI — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support. Affected components OpenAI (Operational)
- resolved · Sep 25, 2026, 11:56 PM UTC
  
  Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components OpenAI (Operational)
Latest: Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components OpenAI (Operational)
Sign-in temporarily unavailable

Resolved 1h

Started Sep 22, 2026, 08:00 PM UTC · Resolved Sep 22, 2026, 09:00 PM UTC

Sign In
Timeline · 3 updates
- investigating · Sep 22, 2026, 08:00 PM UTC
  
  Status: Investigating What you may experience: • Unable to sign in to Pieces products • Password resets and account recovery may be unavailable Cross-system impact: Sign-in is affected across all Pieces products. What still works: • Already signed-in sessions should continue working • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available. Affected components Sign In (Degraded performance) Billing & Subscription (Operational) Organization Access (Operational)
- resolved · Sep 22, 2026, 09:00 PM UTC
  
  Status: Resolved Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support. Affected components Sign In (Operational) Billing & Subscription (Operational) Organization Access (Operational)
- resolved · Sep 22, 2026, 09:00 PM UTC
  
  Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Sign In (Operational)
Latest: Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Sign In (Operational)
Slower responses from Anthropic models

Resolved 1h 11m

Started Sep 22, 2026, 01:00 AM UTC · Resolved Sep 22, 2026, 02:12 AM UTC

Anthropic
Timeline · 3 updates
- investigating · Sep 22, 2026, 01:00 AM UTC
  
  Status: Investigating Anthropic is experiencing degraded performance. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: Claude 4.6 Opus, Claude 4.6 Sonnet, Claude 4.5 Haiku, and 3 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Google Gemini (Gemini 3.1 Pro Preview, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: Anthropic Status Page: https://status.anthropic.com Affected components Anthropic (Degraded performance)
- resolved · Sep 22, 2026, 02:12 AM UTC
  
  Status: Resolved Anthropic has reported that all systems are operational. AI features powered by Anthropic — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support. Affected components Anthropic (Operational)
- resolved · Sep 22, 2026, 02:12 AM UTC
  
  Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Anthropic (Operational)
Latest: Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Anthropic (Operational)
Documentation site unavailable

Resolved 14m

Started Sep 19, 2026, 03:50 AM UTC · Resolved Sep 19, 2026, 04:05 AM UTC

Documentation
Timeline · 3 updates
- identified · Sep 19, 2026, 03:50 AM UTC
  
  Status: Identified What you may experience: • Pieces documentation at docs.pieces.app is currently unavailable What still works: • All Pieces products continue to work normally • For immediate help, contact support: https://pieces.app/support Our team is actively investigating and will provide updates as more information becomes available. Affected components Documentation (Full outage)
- resolved · Sep 19, 2026, 04:04 AM UTC
  
  Status: Resolved Documentation is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support. Affected components Documentation (Operational)
- resolved · Sep 19, 2026, 04:05 AM UTC
  
  Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Documentation (Operational)
Latest: Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Documentation (Operational)
Sign-in and billing experiencing issues

Resolved 15m

Started Sep 19, 2026, 03:49 AM UTC · Resolved Sep 19, 2026, 04:05 AM UTC

Sign In
Timeline · 3 updates
- investigating · Sep 19, 2026, 03:49 AM UTC
  
  Status: Investigating What you may experience: • Unable to sign in to Pieces products • Password resets and account recovery may be unavailable • Unable to view or update billing information • Subscription changes and plan upgrades may not process • Payment method updates unavailable Cross-system impact: Sign-in is affected across all Pieces products. What still works: • Already signed-in sessions should continue working • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible • All Pieces features continue to work normally • Your current subscription remains active Our team is actively investigating and will provide updates as more information becomes available. Affected components Sign In (Degraded performance) Billing & Subscription (Degraded performance) Organization Access (Operational)
- resolved · Sep 19, 2026, 04:04 AM UTC
  
  Status: Resolved Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support. Affected components Sign In (Operational) Billing & Subscription (Operational) Organization Access (Operational)
- resolved · Sep 19, 2026, 04:05 AM UTC
  
  Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Billing & Subscription (Operational) Sign In (Operational)
Latest: Status: Resolved Auto-resolved: monitor confirms all impacted components are healthy. Affected components Billing & Subscription (Operational) Sign In (Operational)

See the full Pieces outage history

85 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Pieces outage history →

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Incident record

Since October 2026 · incident.io · 16 components checked every 5 minutes

117incidents recorded

117last 12 months

90last 90 days

3 hourstypical duration, 12 months

The longest incident in the last year, Slower responses from Anthropic models on September 10, 2026, ran for 4 days.

Most affected components, last 12 months

OpenAI46
Anthropic42
Google Gemini9
Core API Services7
Sign In7

Latest incidents

Cloud services offline October 31, 2026 · still open · major outage
Status: Identified What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may…
Cloud services offline October 30, 2026 · still open · major outage
Status: Identified What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may…
Real-time sync and collaboration delayed September 30, 2026 · still open · major outage
Status: Investigating What you may experience: • Live collaboration and real-time updates may be delayed • Instant sync between devices may not work •…

Outage history

Past 90 days · 90 incidents View full outage history →

Cloud services offline Ongoing

Started Oct 31, 2026, 04:28 PM UTC · ● 22m
Cloud services offline Ongoing

Started Oct 30, 2026, 11:45 AM UTC · ● 1d 5h
Real-time sync and collaboration delayed Ongoing

Started Sep 30, 2026, 10:16 AM UTC · ● 31d 6h
OpenAI models currently unavailable Resolved

Started Sep 25, 2026, 11:00 PM UTC · Resolved Sep 25, 2026, 11:56 PM UTC · 56m
Sign-in temporarily unavailable Resolved

Started Sep 22, 2026, 08:00 PM UTC · Resolved Sep 22, 2026, 09:00 PM UTC · 1h
Slower responses from Anthropic models Resolved

Started Sep 22, 2026, 01:00 AM UTC · Resolved Sep 22, 2026, 02:12 AM UTC · 1h 11m
Documentation site unavailable Resolved

Started Sep 19, 2026, 03:50 AM UTC · Resolved Sep 19, 2026, 04:05 AM UTC · 14m
Sign-in and billing experiencing issues Resolved

Started Sep 19, 2026, 03:49 AM UTC · Resolved Sep 19, 2026, 04:05 AM UTC · 15m