Pieces Outage History
Pieces is up right nowPingoru has recorded 117 incidents for Pieces: 117 in the last 12 months and 90 in the last 90 days.
Incidents, newest first
Minor September 25, 2026 OpenAI models currently unavailable 56m OpenAI
Started Sep 25, 2026, 11:00 PM UTC· resolved Sep 25, 2026, 11:56 PM UTC
- identified Sep 25, 2026, 11:00 PM UTC
OpenAI is experiencing a major outage. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: GPT-5.4, GPT-5 Thinking, o3, and 12 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Anthropic (Claude 4.6 Opus, etc.), Google Gemini (Gemini 3.1 Pro Preview, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: OpenAI Status Page: https://status.openai.com
- resolved Sep 25, 2026, 11:56 PM UTC
OpenAI has reported that all systems are operational. AI features powered by OpenAI — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 25, 2026, 11:56 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 22, 2026 Sign-in temporarily unavailable 1h Sign In
Started Sep 22, 2026, 08:00 PM UTC· resolved Sep 22, 2026, 09:00 PM UTC
- investigating Sep 22, 2026, 08:00 PM UTC
What you may experience: • Unable to sign in to Pieces products • Password resets and account recovery may be unavailable Cross-system impact: Sign-in is affected across all Pieces products. What still works: • Already signed-in sessions should continue working • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 22, 2026, 09:00 PM UTC
Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 22, 2026, 09:00 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 22, 2026 Slower responses from Anthropic models 1h 11m Anthropic
Started Sep 22, 2026, 01:00 AM UTC· resolved Sep 22, 2026, 02:12 AM UTC
- investigating Sep 22, 2026, 01:00 AM UTC
Anthropic is experiencing degraded performance. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: Claude 4.6 Opus, Claude 4.6 Sonnet, Claude 4.5 Haiku, and 3 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Google Gemini (Gemini 3.1 Pro Preview, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: Anthropic Status Page: https://status.anthropic.com
- resolved Sep 22, 2026, 02:12 AM UTC
Anthropic has reported that all systems are operational. AI features powered by Anthropic — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 22, 2026, 02:12 AM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 19, 2026 Documentation site unavailable 14m Documentation
Started Sep 19, 2026, 03:50 AM UTC· resolved Sep 19, 2026, 04:05 AM UTC
- identified Sep 19, 2026, 03:50 AM UTC
What you may experience: • Pieces documentation at docs.pieces.app is currently unavailable What still works: • All Pieces products continue to work normally • For immediate help, contact support: https://pieces.app/support Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 19, 2026, 04:04 AM UTC
Documentation is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 19, 2026, 04:05 AM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 19, 2026 Sign-in and billing experiencing issues 15m Sign In
Started Sep 19, 2026, 03:49 AM UTC· resolved Sep 19, 2026, 04:05 AM UTC
- investigating Sep 19, 2026, 03:49 AM UTC
What you may experience: • Unable to sign in to Pieces products • Password resets and account recovery may be unavailable • Unable to view or update billing information • Subscription changes and plan upgrades may not process • Payment method updates unavailable Cross-system impact: Sign-in is affected across all Pieces products. What still works: • Already signed-in sessions should continue working • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible • All Pieces features continue to work normally • Your current subscription remains active Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 19, 2026, 04:04 AM UTC
Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 19, 2026, 04:05 AM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 19, 2026 Organization and team features may be slow 7s Organization Access
Started Sep 19, 2026, 01:29 AM UTC· resolved Sep 19, 2026, 01:30 AM UTC
- investigating Sep 19, 2026, 01:29 AM UTC
What you may experience: • Team management and organization settings may be slow or unavailable • Member invitations and role changes may not process • Organization onboarding may experience delays What still works: • Sign-in and authentication are unaffected • All locally saved data is accessible Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 19, 2026, 01:30 AM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 17, 2026 Slower responses from OpenAI models 6m OpenAI
Started Sep 17, 2026, 09:30 PM UTC· resolved Sep 17, 2026, 09:36 PM UTC
- investigating Sep 17, 2026, 09:30 PM UTC
OpenAI is experiencing degraded performance. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: GPT-5.4, GPT-5 Thinking, o3, and 12 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Anthropic (Claude 4.6 Opus, etc.), Google Gemini (Gemini 3.1 Pro Preview, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: OpenAI Status Page: https://status.openai.com
- resolved Sep 17, 2026, 09:36 PM UTC
OpenAI has reported that all systems are operational. AI features powered by OpenAI — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 17, 2026, 09:36 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 17, 2026 Some OpenAI models unavailable 1h 23m OpenAI
Started Sep 17, 2026, 07:03 PM UTC· resolved Sep 17, 2026, 08:27 PM UTC
- identified Sep 17, 2026, 07:03 PM UTC
OpenAI is partially unavailable. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: GPT-5.4, GPT-5 Thinking, o3, and 12 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Anthropic (Claude 4.6 Opus, etc.), Google Gemini (Gemini 3.1 Pro Preview, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: OpenAI Status Page: https://status.openai.com
- resolved Sep 17, 2026, 08:27 PM UTC
OpenAI has reported that all systems are operational. AI features powered by OpenAI — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 17, 2026, 08:27 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 16, 2026 Some Google Gemini models unavailable 30m Google Gemini
Started Sep 16, 2026, 07:08 PM UTC· resolved Sep 16, 2026, 07:39 PM UTC
- identified Sep 16, 2026, 07:08 PM UTC
Google Gemini is partially unavailable. This may affect AI-powered features in Pieces. What you may experience: • Pieces Conversational Search responses may fail or time out when using affected models • Single-click summaries and snippet enrichment may be unavailable Affected models: Gemini 3.1 Pro Preview, Gemini 3 Flash Preview, Gemini 2.5 Pro, and 5 other models What still works: • On-device (local) models are fully operational • All locally saved snippets, conversations, and data are unaffected Workaround: You can switch to Anthropic (Claude 4.6 Opus, etc.), AWS Bedrock (Amazon Nova Pro, etc.) in your Pieces model settings. On-device (local) models also remain fully operational. We are monitoring the situation and will provide updates as more information becomes available. Track this issue: Google Gemini Status Page: https://aistudio.google.com/status
- resolved Sep 16, 2026, 07:39 PM UTC
Google Gemini has reported that all systems are operational. AI features powered by Google Gemini — including Pieces Conversational Search and single-click summaries — should now be functioning normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 16, 2026, 07:39 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 16, 2026 Cloud services offline 3m Core API Services
Started Sep 16, 2026, 06:20 PM UTC· resolved Sep 16, 2026, 06:24 PM UTC
- identified Sep 16, 2026, 06:20 PM UTC
What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may fail Cross-system impact: Pieces Desktop features that depend on PiecesOS cloud services (sync, cloud AI, sign-in) will be affected. What still works: • On-device (local) AI models are fully operational • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 16, 2026, 06:24 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 5, 2026 Pieces Portal unavailable 33s Sign In, Organization Access
Started Sep 05, 2026, 07:47 AM UTC· resolved Sep 05, 2026, 07:48 AM UTC
- identified Sep 05, 2026, 07:47 AM UTC
What you may experience: • Unable to access the Pieces Portal • Organization management and team settings unavailable What still works: • Sign-in and authentication are unaffected • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 05, 2026, 07:48 AM UTC
Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 05, 2026, 07:48 AM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 2, 2026 Billing and subscription management unavailable 34m
Started Sep 02, 2026, 08:33 PM UTC· resolved Sep 02, 2026, 09:07 PM UTC
- investigating Sep 02, 2026, 08:33 PM UTC
What you may experience: • Unable to view or update billing information • Subscription changes and plan upgrades may not process • Payment method updates unavailable What still works: • All Pieces features continue to work normally • Your current subscription remains active Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 02, 2026, 09:06 PM UTC
Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 02, 2026, 09:07 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 1, 2026 Organization management unavailable 1m Core API Services
Started Sep 01, 2026, 05:10 PM UTC· resolved Sep 01, 2026, 05:12 PM UTC
- identified Sep 01, 2026, 05:10 PM UTC
What you may experience: • Organization and team management may be unavailable • Member invitations and team settings may not process What still works: • Pieces Conversational Search and all AI features are unaffected • On-device (local) AI models are fully operational • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 01, 2026, 05:12 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor September 1, 2026 PiecesOS cloud services offline 4m Real-Time Services, Core API Services
Started Sep 01, 2026, 05:08 PM UTC· resolved Sep 01, 2026, 05:12 PM UTC
- identified Sep 01, 2026, 05:08 PM UTC
What you may experience: • Cloud sync and storage are unavailable • Sign-in and account features may not work • Cloud-based AI features may fail • Real-time sync and collaboration are also unavailable Cross-system impact: Pieces Desktop features that depend on PiecesOS cloud services are affected, including sync, cloud AI, sign-in, and real-time collaboration. What still works: • On-device (local) AI models are fully operational • All locally saved snippets, conversations, and data are accessible Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 01, 2026, 05:12 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
Minor July 24, 2026 Real-time sync and collaboration delayed 1m Real-Time Services
Started Jul 24, 2026, 03:58 PM UTC· resolved Jul 24, 2026, 04:00 PM UTC
- investigating Jul 24, 2026, 03:58 PM UTC
What you may experience: • Live collaboration and real-time updates may be delayed • Instant sync between devices may not work • Real-time notifications may be delayed Cross-system impact: Pieces Desktop Real-Time Updates may experience delays or interruptions. What still works: • On-device features are fully operational Our team is actively investigating and will provide updates as more information becomes available.
- resolved Jul 24, 2026, 04:00 PM UTC
Auto-resolved: monitor confirms all impacted components are healthy.