Resolved after 15 minutes, affecting Sign In, on September 19, 2026.
Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
Affected components
Update timeline
- investigating Sep 19, 2026, 03:49 AM UTC
What you may experience: • Unable to sign in to Pieces products • Password resets and account recovery may be unavailable • Unable to view or update billing information • Subscription changes and plan upgrades may not process • Payment method updates unavailable Cross-system impact: Sign-in is affected across all Pieces products. What still works: • Already signed-in sessions should continue working • On-device AI features continue to work normally • All locally saved snippets, conversations, and data are accessible • All Pieces features continue to work normally • Your current subscription remains active Our team is actively investigating and will provide updates as more information becomes available.
- resolved Sep 19, 2026, 04:04 AM UTC
Pieces Enterprise Portal is now fully operational. All affected features have been restored and are working normally. If you continue to experience issues, please contact support: https://pieces.app/support.
- resolved Sep 19, 2026, 04:05 AM UTC
Auto-resolved: monitor confirms all impacted components are healthy.
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