OpenGov incident

Budgeting & Performance l NextGen Account Summary Reports CSV exports download with incorrect encoding

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Resolved after 7 minutes, affecting Budgeting & Performance, on April 24, 2026.

investigating Apr 24, 2026, 09:09 PM UTC

CSV exports from NextGen Account Summary Reports are downloading with incorrect encoding, causing special characters to appear in the output. We are investigating this issue.

Started
Apr 24, 2026, 09:09 PM UTC
Resolved
Apr 24, 2026, 09:16 PM UTC
Duration
7m
Detected by Pingoru
Apr 24, 2026, 09:09 PM UTC

Affected components

Budgeting & Performance

Update timeline

  1. investigating Apr 24, 2026, 09:09 PM UTC

    CSV exports from NextGen Account Summary Reports are downloading with incorrect encoding, causing special characters to appear in the output. We are investigating this issue.

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