OpenGov incident
Procurement & Contract Management l Vendors unable to view Purchase Orders from email notification link
Resolved after 3 days 5 hours, affecting Procurement, on October 5, 2026.
We have identified an issue affecting Purchase Order email notifications sent to vendors. When a vendor selects the "View Purchase Order" button in the email, they are prompted to sign in and receive an error, and are unable to view the Purchase Order. Our engineering team has identified the cause and is actively working on a resolution.
Affected components
Update timeline
- identified Oct 05, 2026, 01:11 PM UTC
We have identified an issue affecting Purchase Order email notifications sent to vendors. When a vendor selects the "View Purchase Order" button in the email, they are prompted to sign in and receive an error, and are unable to view the Purchase Order. Our engineering team has identified the cause and is actively working on a resolution.
- resolved Oct 08, 2026, 06:44 PM UTC
This has been resolved
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