OpenGov incident
Procurement & Contract Management l Certificate of Insurance Autofill Not Extracting Coverage Details
Resolved after 3 days 1 hour, affecting Procurement, on October 20, 2026.
We’re aware of an issue where the Autofill option (powered by OG Assist) can’t pull coverage details from uploaded Certificates of Insurance. The documents still upload and show in the preview as expected. Our team is investigating. Until this is resolved, you can enter coverage details by hand.
Affected components
Update timeline
- investigating Oct 20, 2026, 02:03 PM UTC
We’re aware of an issue where the Autofill option (powered by OG Assist) can’t pull coverage details from uploaded Certificates of Insurance. The documents still upload and show in the preview as expected. Our team is investigating. Until this is resolved, you can enter coverage details by hand.
- resolved Oct 23, 2026, 03:55 PM UTC
This incident has been resolved
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