OpenGov incident

AWS Outage, impacting connectivity and service

Resolved after 18 hours 10 minutes, affecting Budgeting & Performance and Reporting & Transparency, on October 20, 2025.

monitoring Oct 21, 2025, 11:05 AM UTC

All issues have been resolved

Started
Oct 20, 2025, 04:55 PM UTC
Resolved
Oct 21, 2025, 11:06 AM UTC
Duration
18h 10m
Detected by Pingoru
Oct 20, 2025, 04:55 PM UTC

Affected components

Budgeting & PerformanceReporting & Transparency

Update timeline

  1. monitoring Oct 20, 2025, 04:55 PM UTC

    AWS Reported a Global Internet Outage in the early morning hours of Monday 10.20. AWS has stated they are applying mitigation steps for recovery. OpenGov will continue to monitor restoration of services.

  2. monitoring Oct 20, 2025, 09:11 PM UTC

    Users are unable to access Budgets and Reports

  3. monitoring Oct 20, 2025, 09:15 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 09:19 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Oct 21, 2025, 11:05 AM UTC

    All issues have been resolved

  6. resolved Oct 21, 2025, 11:06 AM UTC

    This incident has been resolved.

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