OpenGov incident

Permitting and Licensing: Forms not Loading on Record Page

Resolved after 4 hours 15 minutes, affecting Permitting & Licensing, on February 5, 2026.

resolved Feb 05, 2026, 08:04 PM UTC

OpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent recurrence.

Started
Feb 05, 2026, 03:48 PM UTC
Resolved
Feb 05, 2026, 08:04 PM UTC
Duration
4h 15m
Detected by Pingoru
Feb 05, 2026, 03:48 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Feb 05, 2026, 03:48 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 05, 2026, 05:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2026, 08:04 PM UTC

    OpenGov is aware of a situation that impacted forms loading for some customers. The situation has been resolved, and we are continuing to monitor system performance while implementing additional safeguards to prevent recurrence.

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