OpenGov incident
Tax & Revenue: UI Field Locking, unable to edit fields
Resolved after 4 hours 52 minutes, affecting Tax & Revenue (formerly iGovServices), on March 16, 2026.
Update: The fix to this experience is currently in QA for Testing and is scheduled to deploy at 430 pm CST. Once the fix is deployed to our customer environments, users will be required to log out and back in for the update to take affect.
Affected components
Update timeline
- investigating Mar 16, 2026, 04:51 PM UTC
We are currently investigating this issue.
- identified Mar 16, 2026, 05:35 PM UTC
Our team has identified the cause of the issue affecting Standard Filing line items and View Current Charges pages and is actively working on a fix.
- identified Mar 16, 2026, 06:54 PM UTC
Our Engineering Team has identified the cause and is working to correct the system. A release is being planned for today to update the system and restore functionality.
- identified Mar 16, 2026, 08:37 PM UTC
Update: The fix to this experience is currently in QA for Testing and is scheduled to deploy at 430 pm CST. Once the fix is deployed to our customer environments, users will be required to log out and back in for the update to take affect.
- resolved Mar 16, 2026, 09:43 PM UTC
This incident has been resolved.
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