OpenGov incident

Procurement & Contract Management l New user profiles created in Admin Settings are not appearing in Procurement

Resolved after 15 hours 27 minutes, affecting Procurement, on September 24, 2026.

identified Sep 24, 2026, 10:16 PM UTC

The issue has been identified and a fix is being implemented.

Started
Sep 24, 2026, 08:04 PM UTC
Resolved
Sep 25, 2026, 11:31 AM UTC
Duration
15h 27m
Detected by Pingoru
Sep 24, 2026, 08:04 PM UTC

Affected components

Procurement

Update timeline

  1. investigating Sep 24, 2026, 08:04 PM UTC

    We are currently investigating this issue.

  2. identified Sep 24, 2026, 10:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 25, 2026, 11:31 AM UTC

    This incident has been resolved.

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