Resolved after 1 hour, affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Producer: Elite, Engagement Hub, Target, Forums, Go Live, on December 9, 2025.
Event emails are seeing full delivery and receipt for emails. While previous emails may be delayed all new emails are being sent and received as expected.
Affected components
Update timeline
- investigating Dec 09, 2025, 08:15 PM UTC
Some event emails sent via the ON24 platform may be experiencing delivery delays. The ON24 team is investigating the issue and working toward a resolution.
- monitoring Dec 09, 2025, 08:42 PM UTC
Event emails are seeing full delivery and receipt for emails. While previous emails may be delayed all new emails are being sent and received as expected.
- resolved Dec 09, 2025, 09:15 PM UTC
This incident has been resolved.
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