Resolved after 1 hour 37 minutes, affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface) and 1 more, on October 6, 2026.
This issue has been resolved. Users who authenticate via SSO can now log in to Elite and platform pages normally. Thank you for your patience.
Affected components
Update timeline
- investigating Oct 06, 2026, 04:38 PM UTC
We are currently receiving reports of users being unable to log in via SSO to Elite and platform pages. Our team is actively investigating the issue. Users authenticating with non-SSO methods are not be affected. We will provide an update as soon as we have more information.
- resolved Oct 06, 2026, 06:16 PM UTC
This issue has been resolved. Users who authenticate via SSO can now log in to Elite and platform pages normally. Thank you for your patience.
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