Resolved after 48 minutes, affecting Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface), on October 30, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface)
Update timeline
- investigating Oct 30, 2024, 08:59 PM UTC
We are experiencing a symptom where users are not able to log into Elite Studio (Producer, Presenter, Q&A). The ON24 technical teams are actively investigating.
- monitoring Oct 30, 2024, 09:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2024, 09:47 PM UTC
This incident has been resolved.
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