ON24 incident

Delay in Slide Uploads

Resolved after 2 hours 38 minutes, affecting Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface), on November 12, 2024.

monitoring Nov 12, 2024, 06:18 PM UTC

We are currently experiencing a delay in slide decks processing due to a backlog. All systems and services are working as expected. Slides are successfully being processed, however please be advised this will take more time the usual to fully upload. Thank you for your patience.

Started
Nov 12, 2024, 06:18 PM UTC
Resolved
Nov 12, 2024, 08:57 PM UTC
Duration
2h 38m
Detected by Pingoru
Nov 12, 2024, 06:18 PM UTC

Affected components

Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface)

Update timeline

  1. monitoring Nov 12, 2024, 06:18 PM UTC

    We are currently experiencing a delay in slide decks processing due to a backlog. All systems and services are working as expected. Slides are successfully being processed, however please be advised this will take more time the usual to fully upload. Thank you for your patience.

  2. resolved Nov 12, 2024, 08:57 PM UTC

    Backlog has been cleared. Thank you again for your patience and understanding!

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