ON24 incident

Delay Processing Slide Uploads

Resolved after 5 hours 2 minutes, affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live, on April 8, 2025.

resolved Apr 08, 2025, 09:22 PM UTC

We are no longer experiencing a delay in slide deck processing. Slides are processing in a timely fashion. Thank you again for your patience.

Started
Apr 08, 2025, 04:20 PM UTC
Resolved
Apr 08, 2025, 09:22 PM UTC
Duration
5h 2m
Detected by Pingoru
Apr 08, 2025, 04:20 PM UTC

Affected components

Producer: Elite, Engagement Hub, Target, Forums, Go Live

Update timeline

  1. monitoring Apr 08, 2025, 04:20 PM UTC

    We are currently experiencing a delay in slide decks processing due to a backlog. Slides are successfully being processed, however please be advised this will take more time the usual to fully upload. Thank you for your patience.

  2. resolved Apr 08, 2025, 09:22 PM UTC

    We are no longer experiencing a delay in slide deck processing. Slides are processing in a timely fashion. Thank you again for your patience.

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