Resolved after 2 hours 21 minutes, affecting Producer: Elite, Engagement Hub, Target, Forums, Go Live, on June 2, 2025.
Event activity reports are populating within expected timelines and this issue has been resolved. Thank you again for your patience!
Affected components
Update timeline
- investigating Jun 02, 2025, 02:24 PM UTC
ON24 Report URLs are currently not loading for newly created events or delayed in displaying attendee metrics. The ON24 technical teams are actively investigating. (No data loss or direct live event impact is expected).
- identified Jun 02, 2025, 03:19 PM UTC
The issue has been identified and a fix is being implemented ASAP. Data latency should catch up over the next 4-5 hours. Thank you for your patience!
- resolved Jun 02, 2025, 04:46 PM UTC
Event activity reports are populating within expected timelines and this issue has been resolved. Thank you again for your patience!
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