Resolved after under a minute, affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface) and 1 more, on September 10, 2025.
We wanted to share a quick update regarding the recent ON24 platform release. A small number of users may have experienced a minor issue with the platform. Out of an abundance of caution and to ensure the flawless delivery of events, we have decided to temporarily rollback the recent release. The platform is 100% operational, and no action is needed on your part. Please keep an eye on the Release Notes in our Knowledge Center for the latest information and updates.
Affected components
Update timeline
- monitoring Sep 10, 2025, 03:19 AM UTC
We wanted to share a quick update regarding the recent ON24 platform release. A small number of users may have experienced a minor issue with the platform. Out of an abundance of caution and to ensure the flawless delivery of events, we have decided to temporarily rollback the recent release. The platform is 100% operational, and no action is needed on your part. Please keep an eye on the Release Notes in our Knowledge Center for the latest information and updates.
- resolved Sep 10, 2025, 03:19 AM UTC
This incident has been resolved.
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