Resolved after 5 hours 12 minutes, affecting Audience: ON24 Audience Pages for Elite, Engagement Hub, Target, Forums, Go Live and Presenter: Presentation Interface (Elite Studio or Elite Studio Recording Interface) and 1 more, on September 15, 2025.
A fix has been implemented and we are monitoring the results. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 15, 2025, 07:05 PM UTC
ON24 is aware that some users are receiving multiple ON24 emails (confirmation, reminder, etc). The ON24 team is investigating the issue and working with their service partner toward a resolution.
- monitoring Sep 15, 2025, 11:35 PM UTC
A fix has been implemented and we are monitoring the results. Thank you for your patience.
- resolved Sep 16, 2025, 12:18 AM UTC
This incident has been resolved.
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