Olo incident

Some reporting data is delayed

Resolved after 4 hours 23 minutes, affecting Dashboard and Reporting, on August 26, 2026.

resolved Aug 26, 2026, 03:52 PM UTC

Our data pipelines have completed processing and both reports and dashboards are up to date. This incident has been resolved.

Started
Aug 26, 2026, 11:29 AM UTC
Resolved
Aug 26, 2026, 03:52 PM UTC
Duration
4h 23m
Detected by Pingoru
Aug 26, 2026, 11:29 AM UTC

Affected components

DashboardReporting

Update timeline

  1. investigating Aug 26, 2026, 11:29 AM UTC

    We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.

  2. monitoring Aug 26, 2026, 03:28 PM UTC

    A fix has been implemented and we are monitoring the results. Some reports and dashboards will be stale, we are quickly processing through the data. We will provide updates as they become available.

  3. resolved Aug 26, 2026, 03:52 PM UTC

    Our data pipelines have completed processing and both reports and dashboards are up to date. This incident has been resolved.

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