Olo incident

Disruption to Olo Accounts Login/Sign-up

Resolved after 2 hours 27 minutes, affecting Olo Accounts, on October 20, 2025.

monitoring Oct 20, 2025, 07:33 PM UTC

We are seeing recovery and will continue to actively monitor the situation.

Started
Oct 20, 2025, 05:50 PM UTC
Resolved
Oct 20, 2025, 08:17 PM UTC
Duration
2h 27m
Detected by Pingoru
Oct 20, 2025, 05:50 PM UTC

Affected components

Olo Accounts

Update timeline

  1. investigating Oct 20, 2025, 05:50 PM UTC

    We are observing a disruption in Olo Accounts logins and/or sign-ups at this time. Users may not be able to log in to their Olo accounts, or sign-up for new accounts. We will provide updates as they become available.

  2. monitoring Oct 20, 2025, 06:28 PM UTC

    We have identified and are actively monitoring a disruption in Olo Accounts logins and/or sign-ups at this time. Users may not be able to log in to their Olo accounts, or sign-up for new accounts. We will provide updates as they become available.

  3. monitoring Oct 20, 2025, 07:33 PM UTC

    We are seeing recovery and will continue to actively monitor the situation.

  4. resolved Oct 20, 2025, 08:17 PM UTC

    This incident has been resolved.

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