Olo incident

Point of Sale Integration: Brink

Resolved after 32 minutes, affecting Point of Sale Partners, on October 29, 2025.

monitoring Oct 29, 2025, 08:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2025, 07:57 PM UTC
Resolved
Oct 29, 2025, 08:30 PM UTC
Duration
32m
Detected by Pingoru
Oct 29, 2025, 07:57 PM UTC

Affected components

Point of Sale Partners

Update timeline

  1. identified Oct 29, 2025, 07:57 PM UTC

    We have identified an issue with our Brink POS integration causing pickup times to be incorrect in the POS. Customers using the Brink POS integration may see some orders held in Brink with an incorrect pickup time. Impacted orders can be fired manually from the Future Orders page within the Brink POS.

  2. monitoring Oct 29, 2025, 08:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2025, 08:30 PM UTC

    This incident has been resolved.

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