Olo incident

Disruption to Olo Borderless Account Login/Sign-up

Resolved after 9 minutes, affecting Olo Accounts, on November 13, 2025.

monitoring Nov 13, 2025, 07:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 13, 2025, 07:16 PM UTC
Resolved
Nov 13, 2025, 07:26 PM UTC
Duration
9m
Detected by Pingoru
Nov 13, 2025, 07:16 PM UTC

Affected components

Olo Accounts

Update timeline

  1. investigating Nov 13, 2025, 07:16 PM UTC

    We are observing a disruption in Olo Borderless account logins and/or sign-ups at this time. Users may not be able to log in to their Olo Borderless accounts, or sign-up for new accounts. We will provide updates as they become available.

  2. monitoring Nov 13, 2025, 07:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 13, 2025, 07:26 PM UTC

    This incident has been resolved.

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