Olo incident

Payment Processor Issues: Fiserv Rapid Connect

Resolved after 51 minutes, affecting Payment Processing Partners, on December 11, 2025.

monitoring Dec 12, 2025, 12:15 AM UTC

We are seeing Fiserv Rapid Connect transactions return to normal and continue to monitor the situation.

Started
Dec 11, 2025, 11:38 PM UTC
Resolved
Dec 12, 2025, 12:30 AM UTC
Duration
51m
Detected by Pingoru
Dec 11, 2025, 11:38 PM UTC

Affected components

Payment Processing Partners

Update timeline

  1. investigating Dec 11, 2025, 11:38 PM UTC

    We're detecting elevated errors processing payments through Fiserv Rapid Connect. Ordering may be affected at locations using Fiserv Rapid Connect as their payment provider.

  2. monitoring Dec 12, 2025, 12:15 AM UTC

    We are seeing Fiserv Rapid Connect transactions return to normal and continue to monitor the situation.

  3. resolved Dec 12, 2025, 12:30 AM UTC

    This incident has been resolved.

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