Resolved after 57 minutes, affecting Dashboard, on January 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Dashboard
Update timeline
- investigating Jan 20, 2026, 05:59 PM UTC
We are experiencing a service disruption that would cause problems with some features of Dashboard. Recently placed orders may not appear in Account Management or House Account Invoicing. We will provide updates as they become available.
- monitoring Jan 20, 2026, 06:41 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 06:56 PM UTC
This incident has been resolved.
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